Conditions Générales De Vente


General Terms and Conditions relating to Distance SellingGENERAL TERMS AND CONDITIONS OF SALE OF SERVICES RELATING TO TUITION AND SUPERVISION BY INSTRUCTORS AT THE E.S.F. (ECOLE DU SKI FRANCAIS) AT ORELLE OF SKIING AND OTHER SNOWSPORTS DISCIPLINES E.S.F. ORELLEAddress: LE FRANCOZTelephone: 0685752117Fax: Email: esf_orelle@yahoo.fr

You  can  now  register  for  services  provided  by  our  E.S.F.  instructors  at ORELLE either via our website, by telephone, by fax or by any other method of distance communication. As  regards  online  sales  via  our  website,  simply  follow  the  online  registration  instructions  and  your order will be transmitted electronically to the E.S.F. at ORELLE As  regards  other  types  of  distance  selling,  please  contact  the  E.S.F  atORELLE.Registration  for  E.S.F.  services  at  ORELLE  implies  total  acceptance  of  these general terms and conditions. ARTICLE I – SERVICES All  of  the  E.S.F.  instructors  at  ORELLE  have  undertaken  state-accredited training and their teaching methods are recognised both nationally and internationally. Our services are provided for both individuals and for groups. In order for the lessons to be successful, the competence level of all of the skiers participating in them will need to be of the same standard. Given  that  it  would  be  impossible  from  a  practical  point  of  view  for  the  E.S.F.  instructors  at ORELLEto assess the standard of each pupil prior to registration, the latter will be  solely  responsible  for  the  technical  choice  that he  has  selected  in  accordance  with  the  table provided by the E.S.F. at ORELLE.Accordingly, the E.S.F. at ORELLE retains the right to move the skier from one group to  another  group  which  is  more  suitable  for  his  standard  if  his  said  standard  does  not  reflect  that previously  stated  by  him  to  be  correct,  but,  this  can  only  occur  when  and  if  the  other  groups  have capacity to accommodate him. In this respect, the skier in question will not be able to claim either any reimbursement or any other type of compensation as regards his statement. Learning  to  ski  will  take  place  in  a  specific  but  random  environment.  Accordingly,  the  pupil  will  be personally liable for his own safety and also for that of any third parties. The instructor’s liability will be limited  to  facilitating  skiing  lessons.  It  is  the  responsibility  of  the  pupil  to  follow  the  instructor’s instructions. The pupil will be solely liable for his own equipment. The  E.S.F.  at  ORELLE  will  not  be  liable  for  any  accidents  caused  by  any  of  the skiers participating in the lesson. 2/4 General Terms and Conditions relating to Distance Selling / updated 02 October 2014 ARTICLE II – INSURANCE The E.S.F. subscribes to a Professional Indemnity Policy which covers their instructors in the course of their employment against any damage which they may cause to third parties as well as covering their clients whilst they are subject to the authority of the E.S.F. and the instructors. The client and/or the pupil is solely liable for his own equipment. The instructors cannot be held liable for any damage caused by the said equipment or for thefts or deterioration of the latter. ARTICLE III – RATES / REGISTRATION / PAYMENT 3.1: Rates The rates of the E.S.F. at ORELLE are displayed on the online sales site, and can be viewed on esf.net as well as on the site of the E.S.F. at  ORELLE. The  prices  quoted  include  tuition  services  provided by  an  instructor  of  the  E.S.F.  at ORELLEbut do not include any other service (insurance, ski lifts, accommodation, etc.),  unless  otherwise  stated.  Accordingly,  prior  to  the  lesson  commencing,  it  is  up  to  the  pupil  to obtain a pass in order to access the ski lifts and also to take out his own insurance which should cover him  against  any  of  the  risks  inherent  in  a  sporting activity  taking  place  in  a  mountain  environment (public liability cover, emergency cover, etc.). 3.2: Provisions as to registration and as to payment 3.2.1: As regards online sales on our site:You  must  complete  the  registration  procedure  on  this  site.  Further  to  your  online  payment being made, your booking will be transferred to theE.S.F. at ORELLEand the latter will immediately email you to acknowledge receipt of your order. Payment is effected once your booking is confirmed  via the online sales site of the E.S.F. at ORELLE. The said payment concludes the contract. Receipt thereof will be confirmed by email. A  unique  way  of  registering  and  paying  for  our  services  is  available:  Cyberplus  (Banque Populaire’s electronic bank) sends your booking form and bank transfer via the internet to the E.S.F.at  ORELLE :  thus  your  payment  will  be  certified,  secure  and guaranteed by the banking system. The  E.S.F.  at  ORELLE will  ensure  the  availability  of  its  lessons  once  a contract has been concluded. Dates will then be booked for the provision of the services. 3.2.2: As regards other types of distance sales: Registration can be effected by sending a booking form together with the full amount due by cheque, bank card, etc., to the E.S.F at ORELLEThe E.S.F. at ORELLE will ensure the availability only of lessons for which a contract has been concluded. Payment concludes the contract. Services are booked for set dates. Consequently, the retraction deadline of 7 days for distance selling provided for in Article L121-20of the Consumer Code is not applicable in accordance with Article L121-20-4of the same code. 3/4 General Terms and Conditions relating to Distance Selling / updated 02 October 2014 ARTICLE IV – REQUEST FOR VALUE OF MEDAL TO BE REIMBURSEDOnly valid if an ALL-INCLUSIVE option: Ski lessons + medal has been purchased. If you have purchased an ALL-INCLUSIVE option (ski  lessons + medal) and you do not require the medal: it is possible to be reimbursed in the amount of the retail price in respect thereof by requesting this at the E.S.F. booking office at any time whilst the lessons are ongoing. Once the lessons have ended, no reimbursement will be possible. ARTICLE  V  –  CANCELLATION  OF  THE  BOOKING  BY  THE  CLIENT  EITHER  BEFORE OR AFTER THE SERVICE HAS STARTED 5.1:  Cancellation  of  a  booking  more  than  one  fortnight  preceding  the  start  of  the service: • If  further  to  your  online  purchase  you  have  subscribed  to  the  insurance  cancellation  policy recommended by the E.S.F, the latter  will not take your cancellation request into accountother than in the case of the death (of the insured, or of his spouse or common-law partner, or heirs or parents). • If further to your online purchase you have subscribed to your own cancellation policy rather than the policy recommended by the E.S.F., please refer to the terms and conditions therein. • If  you  have  not  subscribed  to  a  cancellation  policy  and  in  the  event  of  force  majeure  on presentation of proof in relation thereto: the E.S.F. will reimburse the sum that you have paid less expenses (10% of the transaction with a minimum of 20 euros). • In  the  absence  of  force  majeure:  the  ESF  will  reimburse  the  sum  that  you  have  paid  less expenses  (10%  of  the  transaction  with  a  minimum  of  20  euros)  to  which  will  be  added compensation for breach of contract (10% of the transaction with a minimum of 20 euros). 5.2: Cancellation of a booking during the fortnightbefore the start of the service: • If  further  to  your  online  purchase  you  have  subscribed  to  the  insurance  cancellation  policy recommended by the E.S.F, the latter will take your cancellation request into account. • If further to your online purchase you have subscribed to your own cancellation policy rather than the policy recommended by the E.S.F., please refer to the terms and conditions therein. • If  you  have  not  subscribed  to  a  cancellation  policy  and  in  the  event  of  force  majeure  on presentation of proof in relation thereto: the E.S.F. will reimburse the sum that you have paid less expenses (10% of the transaction with a minimum of 20 euros). • In the absence of force majeure: the E.S.F. will withhold an amount equal to 50% of the sum that you have paid. 5.3: Cancellation of the booking during the service(only for Group Lessons): • If  further  to  your  online  purchase  you  have  subscribed  to  the  insurance  cancellation  policy recommended by the E.S.F, the latter will not take your cancellation request into account. • If further to your online purchase you have subscribed to your own cancellation policy rather than the policy recommended by the E.S.F., please refer to the terms and conditions therein. 4/4 General Terms and Conditions relating to Distance Selling / updated 02 October 2014 • In the absence of a cancellation policy and in theevent of force majeure on presentation of proof in relation thereto: you will be offered reimbursement of that part of the course that you are unable to attend by way of a credit note calculated on the basis of the unit price. ARTICLE VI – CANCELLATION / CANCELLATION AFTER THE COURSE HAS STARTED / EXCLUSION OF CLIENTS BY THE E.S.F. The E.S.F. at ORELLE retains the right to cancel lessons before they are due to begin or after they have begun particularly in the event of force majeure. Force  majeure  principally  comprises  an  event  involving:  closure  of  the  ski  slopes  or  of  the  ski  lifts,weather conditions which are dangerous as regards the groups accessing the practice areas. 6.1: Reimbursement • In the event of force majeure: the E.S.F. will reimburse the sum that you have paid. • In the absence of force majeure: the E.S.F. will reimburse the sum that you have paid together with compensation in the same amount. 6.2: Exclusion The  E.S.F.  at ORELLE  retains  the  right  at  any  time  to  exclude  any  client  whose behaviour is such that it disrupts the proper delivery of the tuition. Should this occur, the client will not be able to claim any reimbursement. ARTICLE VII – RESOLUTION OF DISPUTES The parties shall use their best endeavours to try  to amicably resolve any problems which may occur during the currency of the contract. In the event that this is not possible, any disputes relating to either the validity, interpretation and/or execution of this contract will be exclusively governed by French Law. All litigation of no matter what kind and inclusiveof any summary proceedings will be subject to French civil and commercial jurisdiction.